Disappointed service at steers

I had an extremely disappointing experience at Steers Polofields. I was charged R700 for 5 burgers because the staff member taking my order made a mistake. I was in a rush, so I paid before realizing the total was wrong. When I phoned to raise the issue, they admitted the mistake but only offered me a 10% discount on my next order.

This is unacceptable. I should have paid around R350 for 5 burgers, not double the price. To call this poor service would be an understatement – it feels dishonest and shows a complete lack of care for customers. Offering a small discount on a future order is not a solution; it’s just brushing off responsibility.

Steers Polofields needs to do better. This was a disgraceful experience, and I will think twice before ordering from them again.