CM
Chantal M
1 reviews | Active since Mar 2012
05 May 2017, 12:57
Disappointed!
<p>I am so disappointed in Steers Grayston! They took more than an hour to deliver my order. When they finally arrived the food was cold! They also did not have enough straws and sauce for everyone that ordered.</p>
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Replies (2)
Steers's replyOfficial
08 May 2017, 08:06Thank you very much for taking the time to report your experience with our Grayston branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Steers's reply08 May 2017, 08:06
Official
Thank you very much for taking the time to report your experience with our Grayston branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
CM
Chantal M's updateReviewer Update
09 May 2017, 11:47Good day Steers,
Thank you so much for contacting me and apologising by giving us a free meal!
We appreciate it :)
CM
Chantal M's update09 May 2017, 11:47
Reviewer Update
Good day Steers,
Thank you so much for contacting me and apologising by giving us a free meal!
We appreciate it :)