TR
Tanya R
1 reviews | Active since Aug 2017
30 Aug 2017, 08:56
Disappointed
I placed an order from Steers in New Market, it took 40/45 minutes for me to receive my order. When i eventually received my order after phoning to cancel it the food was terrible and cold. Very disappointed in the service as i work in the Verwoedpark area and i cant understand why an order can take so long.
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Steers's replyOfficial
06 Sept 2017, 13:02Thank you very much for taking the time to report your experience with our New Market branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Steers's reply06 Sept 2017, 13:02
Official
Thank you very much for taking the time to report your experience with our New Market branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,