NM
Nokwazi M
1 reviews | Active since Jun 2015
08 Jun 2015, 16:03
Disaapointed
I went to Steers Simonsrust to buy a beef burger for lunch, only to find out they didn't have beef burgers. The cashier told me they only have chicken and advised me to buy a chicken burger instead. Yes I did because I was hungry. I went back to work to share my lunch with a colleauge as usual. We were so dissappointed because their burger was spoiled. It doesn't really make sense to pay for spoiled food! I was so angry and didn't have time to go back as our lunch is only 20 minutes.
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Steers's replyOfficial
09 Jun 2015, 12:19Hello Mbilin,
Thank you very much for taking the time to report your experience with our Stellenbosch Simonsrust branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Stellenbosch Simonsrust branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply09 Jun 2015, 12:19
Official
Hello Mbilin,
Thank you very much for taking the time to report your experience with our Stellenbosch Simonsrust branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Stellenbosch Simonsrust branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,