1 reviews | Active since Mar 2012
Dirty Utensils
I was impressed when I read your hygiene policy. It's a real pity that the same cannot be said when washing the dishes.<br> <br> I was at Steers Diner Estcourt North on 01 Nov 15 07:30 - 08:15. We ordered coffee and breakfast to eat there. When my coffee arrived I was given a dirty s****. I didn't use the s****. I decided to share a s**** with my wife and leave it there. Shortly thereafter the waiter brought the utensils for the breakfast we ordered. One fork was so dirty, there were still dried old food stuck to it. This is the same utensils that came out of a washer and then carefully got assembled by hand with a serviette. Surely somebody must see that half the stuff is still dirty! Where is the quality control! When the manager came to our table she didn't look too concerned about it. This let me wonder about the dishes as well. Once the coffee is poured and the food is in the plate no one can see the dirt.<br>
Thank you very much for taking the time to report your experience with our Estcourt North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Thank you very much for taking the time to report your experience with our Estcourt North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
