HK
Hester K
1 reviews | Active since Dec 2013
19 Feb 2015, 09:05
Dirty kitchen and risky
I was at Steers in Klerksdorp last night (opposite MCC Spar). The floors were extremely dirty and grimy in the kitchen. Plugs hanging from the wall outside of the plug area in the wall - litteraly hanging outside with plug inserted from this \open wires"while cooking was taking place next to it. <br> Staff was unfriendly and the lady was very rude when I asked her whether my order will take long after 10 min. A gentlemand that was there me before me was still waiting there. A lot of staff were at the back and came back slowly to the front."""
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Steers's replyOfficial
19 Feb 2015, 11:11Hello Hester Koen,
Thank you very much for taking the time to report your experience with our Klerksdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Klerksdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply19 Feb 2015, 11:11
Official
Hello Hester Koen,
Thank you very much for taking the time to report your experience with our Klerksdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Klerksdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care