uO
ulrich O

1 reviews | Active since Jan 2016

13 Jan 2016, 16:00

Dirtiest Fast Food Outlet

I was on holiday in Knysna and bought food at Steers early January. Not exactly sure of the date. The service was awful, the shop is filthy and food was not Steers standard. Not a single cashier at both Steers and Debonaires had name badges so I cant give you names. They were all chewing gum in a disgusting manner. But the bigest problem at this store is hygiene. I stood waiting for my food and could not help but notice how dirty it was. The dustbin lid was so dirty that one would think it was in a park or on the street. The floor where the ice cream machine stand has probably never been cleaned. The whole feel was of a shop that is dirty. Our food was not great either. Stale buns that was not toasted. Chips that were all black at the ends ( poor quality potatoes). We recieved a Spar juice with our kiddies meal. A realy bad experience.

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Replies (1)
Steers
Steers's reply14 Jan 2016, 08:54
Official
Hello UKO GP,

Thank you very much for taking the time to report your experience with our Knysna branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care