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Alan A

1 reviews | Active since Dec 2017

07 May 2019, 13:14

Didn't pay for rudeness

On Wednesday the first of May my friend and I was getting some food at steers. We ordered two wacky Wednesday meals . A guy named Nuabulo was maning the till. He asked us do we want cheese for a extra five rand each ,we both said no. When my friend and I got our till slip we looked at our change and saw that he added the cheese we did not want. We went back to the guy and asked him to take it off. He proceeded to talk to the guy next to him and make jokes about us wanting our money back for the cheese. I find this very rude and I be making sure I tell all my friends and family about this steers and how back there service is. I won't be going there anytime soon. If I could give a negative 4 star u would

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Replies (1)
Steers
Steers's reply14 May 2019, 10:08
Official
Hi Alan
 We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Steers Team 
Customer Care Line: ***