Despicable service
<p>Struggled to get the outlet at Rosebank Mall to answer their phone. When they eventually do I managed to place my order for delivery. </p> <p> </p> <p>Only to be contacted almost two hours later and asked if I still want my order. </p> <p> </p> <p>I ordered from 195 Jan Smuts Avenue, which is five minutes away from the shop. </p> <p> </p> <p>No customer expects to be treated with such contempt and disregard. </p> <p> </p> <p>Despicable. </p>
Thank you very much for taking the time to report your experience with our Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Thank you very much for taking the time to report your experience with our Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,