1 reviews | Active since May 2013
Delivery takes too long
<p>I placed an online order at 19:05 for delivery, the order had not yet arrived an hour and 30 minutes later. I called the restaurant where i placed the order to find out where my order is but they tell me they dont have enough drivers so thats why it takes long. We pay a delivery fee of R10 but there aren't enough drivers? This does not make sense to me. It needs to be sorted out because my food got here really cold and soggy. Im really unhappy about this because the staff doesnt sound like theg care at all. </p>
Thank you very much for taking the time to report your experience with our Sterland branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Sterland branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care