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linda-lee sandilands
1 reviews | Active since Oct 2012
05 Jun 2017, 09:59
Delivery
<p>i have been ordering the same food from steers st johns for delivery and they have delivered each time, today they tell me they wont deliver as the delivery has to be more then R80, i am nopt even 1km away, why have they delivered to me 3 times before that? service is shocking from Steers st john's and Malvern. You recieve cold food whether you collect or get a delivery. i have cancelled my order as i no longer want to support steers. </p>
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Steers's replyOfficial
06 Jun 2017, 08:43Thank you very much for taking the time to report your experience with our Pinetown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Steers's reply06 Jun 2017, 08:43
Official
Thank you very much for taking the time to report your experience with our Pinetown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,