RS
Rory S
1 reviews | Active since Mar 2009
23 Nov 2016, 12:46
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<p>I called the Chilli Lane store to place an order at 11:40 its now 12:45 and my food has still not arrived. The serive is shocking and the Manager Mary. </p>
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Steers's replyOfficial
23 Nov 2016, 16:30Thank you very much for taking the time to report your experience with our Chilli lane branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Best regards,
Steers's reply23 Nov 2016, 16:30
Official
Thank you very much for taking the time to report your experience with our Chilli lane branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Best regards,