Dawn park steers service

I am very very disappointed with the treatment i received today, i ordered food around 2:45pm whereby i called after an hour of not receiving my order and i was only made aware than that the is only one driver available, waited another hour where i was told my food is on its way, waited another hour again ,driver called and i missed the call as i was on another call i didnt know who was calling and i called immediately after that and the driver never answered called more than 10 times and than the driver answered and stated he called and his back at the shop and wont come back to deliver.