DN
Dominique N
1 reviews | Active since Mar 2009
07 Mar 2016, 12:38
Customer Lost - Poor Quality
Ordered two \double get real cheese\" take away meals on Thu 04 Mar at 19h40. The meals were both cold (not even luke warm), bread stale, patties dry and flavorless. The fries were also not up to Steers par... couldn't finish my mail, too disappointing (for R80). Also, the lady working the service desk (and packing the meals) didn't bother packing any sauce or salt - lucky we got serviettes. Gross, no thanks... won't be back! "
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Steers's replyOfficial
08 Mar 2016, 10:24Hello doms1234,
Thank you very much for taking the time to report your experience with our Sandton City Food branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Sandton City Food branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply08 Mar 2016, 10:24
Official
Hello doms1234,
Thank you very much for taking the time to report your experience with our Sandton City Food branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Sandton City Food branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,