1 reviews | Active since Dec 2016
Crumbs instead of riblets
<p>today I went to Steers at Bayside Mall, Cape Town. I placed an order for a rib feast and wacky Wednesday, after hearing that I neede riblets the cashier asked around if the kitchen had any left. Nobody was giving a straight answer and she kept complaining that she will not go to the back and check, someone eventually said yes there are after I said it's a take away meal.</p> <p>To my surprise when I arrived home with my order, there were 4 riblets to be exact, the rest were charred crumbs peaces of left overs, there are no bones, hence these cannot possibly be riblets! </p> <p> </p> <p>I am furious as I cannot go all the way back to the store and I feel I was taken a chance because I said it's a take away. They should've just said that they did not have riblets instead of wasting my time and R150 of my heard earned money!</p> <p> </p> <p>it was order number 55 </p>
Thank you very much for taking the time to report your experience with our Bayside Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Bayside Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
