COMPLAINT: STEERS PRINCESS CROSSING

<p>On Saterday, 14 May 2016. I placed an order with Steers at Princess Crossing Roodepoort. the order was for delivery.</p> <p> </p> <p>1. The lady taking my order seems very imcompetent, i had to spell my address to her 3 times.</p> <p>2. The order was placed at 6pm, at 7pm, the food had not arriaved</p> <p>3. I contacted steers and spoke to the store Manager, he advised that the driver had already left and the food is on its way</p> <p>4. At 08h15pm the phone had still not arriaved (over 2 hours). I then contacted the Steers once again. They said the driver is stil lout. (I found this hard to believe do they really send their drivers out with too many orders?</p> <p>5. The food arraived at 08h42, ice cold!</p> <p>6. We waited over 2.5 hours for our food and it arriaved in a state almost unedible. We through the chips away. And warmed our burgers that then tasted like wet dog food.</p> <p>7. yes, we did not have to pay for the order.</p> <p>8. but we didtn eat it anyway and wished we placed an order elsewhere</p> <p>9. I regulary order from steers and cannot believe that the store manager did not remake our food? Instead he send us 2.5 hour old and cold food?</p> <p>10. When the driver came he informed us that he has not been out for 2.5 hours, they must have forgotten the order because they gave it to him just now.</p> <p>11. by the taste of the food, i think it was made when i called, but was just left at steers, but how can the Manager send that food!</p>