Complaint Bad customer service

crest mthatha my fiance ordered on line when I went to collect the order I was told very rudely but the un professional cashier who said there is one queue for people placing orders and collecting orders she was not wearing a badge with no head covering or hair net I joined the queue when I got to the cashier I asked her for their head offices contact details she rudely told me she doesn't know head offices telephone numberhea shr I she then left me and went to the back area to speak to her manager to get head officer to get head offices number he/she sat in the office and told her I should get the details on line. I was highly disgusted in his service as the manager never enquired my complaint or query he/she just sat in the office and gave out such instruction. As a team leader and face of steers he /she is supposed to lead by example and be more customer centric I believe such a manager and cashier should not be in the retail industry as clearly they don't know how to deal with clients. My order no was 162. Online order no162/online//133.80.on invoice no 309365. My details Myrna Bermudez Borrero cell no ***