jS
jabu S

1 reviews | Active since Mar 2014

09 May 2016, 21:07

complaint about steers in sout africa north beach

<p>Today on the 09th of may 2016 after work. I drove to steers in north beach to get myself a take away. I went there and I was served by of the sweetest ladies ever who gave me the best service ever and thanks to her for that. My worry she looked like she was shivering out of the cold weather, i then noticed that their restaurant doors were opened but yet giving me the best service ever. In south africa around this time of the year winter is starting and it is extremely cold. I was then worried i then asked why they dont close the doors and put on an open sign and with a smile again we do not close the doors here... </p> <p>I was disturbed for a moment as i was standing in front of her shaking out of the cold terrible weather. I then asked then asked her what if it is raining... again she said we still dont close as we are facing the ocean it is rare for the rain to come inside.... which did not make any sense to me.</p> <p>I then took few step back from the till to the door and you will be very suprised it is only four steps away from the till.... I know that everyone thats living needs to make money in ordervto live or to survive as our generations are mostly raised by our grandparents or parents that are not working and sometimes the family only survives out of one salary which only carries / lasts them for one week ofter they get paid.</p> <p>If this ****opeter really works ... please im begging you, please make a diferrence out of those who are suffering to keep their families alive. Steers needs to do something about this, even if theres a robbry in that restaurant it wont even be easy for them to cry for help, this would take place within a blink of an eye yet thier employees makes them a lots of money. They open 24/7 therefore if you work night shift steers do not care about their health nor their safety but as long as they make them money.</p> <p>I'm really really disappointed about this, steers needs and must do something about this.</p> <p>if they have a heart and care abt their employees their need to do something about those open doors especially now that we are approaching winter.</p> <p>from a disappointed cusomer about steers in north beach where they are facing the sea in this cold weather. </p> <p>kindly reply to me on an email in order to have a paper trial. </p> <p>Thanks. Regards Jabu S.</p>

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Replies (1)
Steers
Steers's reply19 May 2016, 08:58
Official

Thank you very much for taking the time to report your experience with our North Beach branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care