1 reviews | Active since Feb 2012
COLD LIFELESS FOOD
My son went to Steers Musgrave Centre last night and purchased 2 burgers and 3 chips. We live 3 blocks away from the store but the hamburgers were completely cold when he got home. The chips were lukewarm and completely lifeless. My son says he was the only customer in the store at the time and the service was very quick. The speed could be attributed to the food being precooked and standing on the shelf - a wonderful health hazard if so. If the food had been cooked to order it would have been piping hot when he got home as it always used to be. It was no use complaining to the store as the person who answered said there was no manager. This is the second time in a month this has happened - I will not be buying food there again. The time below is approximate.
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team