LM
Lebogang M
1 reviews | Active since Apr 2013
30 May 2015, 16:23
cold food
The stuff is rude and unproffesional ,they take forever to bring the orders. Please can management educate its stuff the importance of customer service. The thing that the stuff is giving to us pure disrespect, why would I want to come back again here. Please address the issue with your stuff. I might a meastry shopper from the franchise and this place might shut down.
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Steers's replyOfficial
01 Jun 2015, 10:16Hello lcmaleka,
Thank you very much for taking the time to report your experience with our Kollonade branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Kollonade branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply01 Jun 2015, 10:16
Official
Hello lcmaleka,
Thank you very much for taking the time to report your experience with our Kollonade branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Kollonade branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care