1 reviews | Active since May 2017
COLD FOOD
I AM A REGULAR AT THE STEERS/DEBONAIRS (DENVER) AT THE ONE STOP ON THE M2 SHELL ULTRA CITY. TO MY ABSOLUTE DISGUST I ORDERED 4 X STEER BURGERS AS MYSELF AND WORK COLLEAGUES WERE IN A HURRY TO GET TO A MEETING THAT IS WHY WE NEVER HAD A SIT DOWN MEAL. AS WE CLIMBED ON THE HIGHWAY 2X STEER BURGER PATTIES WERE ICE COLD. THERE WAS NO WAY WE COULD HAVE TURNED AROUND AS WE WERE ON OUR WAY TO BEDFORDVIEW FOR A MEETING.
I HOPE THIS MATTER GETS RESOLVED AS I AM A REGULAR AT THE ULTRA CITY FOOD RETAILERS. I WOULD APPRECIATE IT IF YOU COULD ACCOMODATE ME AS I PAY FOR WHAT I WANT. CHECK YOUR OVEN TEMP.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,