1 reviews | Active since Sept 2014
Cold food
<p>We placed an online order at Steers Lephalale at 18:18 for Ribs and Chips and Chips with cheese sauce for delivering. When we received the order the food were cold and we received it at 19:33. We called the store manager to replace the food for us as she told us there is only one delivery person on duty. Can't she offer us the next day a free ribs and cheese chips half of our order. Then we say no thanks we want warm food. Matilda the store manager kept us up to time on when we will receive our order. Were received our food at 20:24</p>
Thank you very much for taking the time to report your experience with our Lephalale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Lephalale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care