AR
Aasia R
1 reviews | Active since Jun 2011
09 Aug 2015, 19:27
Chocolate was dripping not the customer service
After leaving your Langenhovenpark branch because Cones were sold out, I travelled, with visitors, across town to your Show-ground branch & asked for 6X Choc-Dip Cones. The Ladies @ the \orders window"asked inside if the ice-cream was hard enough"
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Steers's replyOfficial
11 Aug 2015, 08:51Hello Akbar,
Thank you very much for taking the time to report your experience with our Show-grounds, Curie Ave ... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Show-grounds, Curie Ave ... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply11 Aug 2015, 08:51
Official
Hello Akbar,
Thank you very much for taking the time to report your experience with our Show-grounds, Curie Ave ... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Show-grounds, Curie Ave ... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care