yV
yolani V
1 reviews | Active since Jan 2011
26 Jul 2017, 09:09
Chips no cheese
<p>After waiting for 25mins, we eventually got our food. We ordered 2 King bacon burgers - burgers only and large cheesy chips, which we were billed for. Arraiving home, a large packet of chips was in the bag - no cheese.</p> <p>The service overall is pathetic. People there are incompetant and very slow.</p> <p>We buy from there ever so often, because it is close to home, how ever, we never get good service.</p>
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Steers's replyOfficial
11 Sept 2017, 14:25Thank you very much for taking the time to report your experience with our Bergbron branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Steers's reply11 Sept 2017, 14:25
Official
Thank you very much for taking the time to report your experience with our Bergbron branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,