1 reviews | Active since Sept 2016

08 Sept 2016, 12:11

Chilli Lane Sunninghill - HORRIBLE!

<p>Some are good and others are bad but Chilli Lane Sunninghill is by far the most rude staff, worst service and disgusting food. Pre cooked burger patties is NOT FRESH! How can you serve that to human beings? The Franchisee owner is also rude and would not listen to what I had to say because his feelings got hurt that I was insulting his food. Which was 100% warranted.</p>

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Replies (1)
Steers
Steers's reply12 Sept 2016, 10:14
Official

Thank you very much for taking the time to report your experience with our Sunninghill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care