SL
Samantha L

1 reviews | Active since May 2016

04 Aug 2017, 14:01

Chicken Salad TOTAL Rip-OFF

<p>Went to Steers @ BP Sunnyrock on Wednesday night to order Wacky Wednesday. Unfortunately, our daughter wanted a chicken salad – first and Last time ordering a salad from Steers. Total rip-off price of R57.90. Salad came in a small round plastic bowl and lid about 15 cm in diameter. Not even a dressing to accompany it. The so called “chicken” was 5 or 6 shreds of pale boiled chicken (never went near a grill!) with No flavour. Not even a whole chicken breast! The bowl was overwhelmed by 5 Huge tomato wedges some slices of cucumber, lettuce, 3 strips of green pepper and 4 onion rings. I could go to the supermarket and buy a whole pack of chicken and make a decent grilled chicken for that price. Steers should be embarrassed to serve such a disaster and at a premium price too!</p> <p> </p>

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Replies (2)
Steers
Steers's reply06 Sept 2017, 15:50
Official

Thank you very much for taking the time to report your experience with our Sunnyrock branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.


Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.


Kind Regards,

The Steers Team.

SL
Samantha L's update06 Sept 2017, 15:56
Reviewer Update
More than a month later and customer care replies on HP. A lady did call me to say that is not the way they serve their chicken salad and staff will be re-trained. Bye Steers Your food is low quality at very high prices and just doesn't make the grade My money is better spent elsewhere