SL
Selwyn L
1 reviews | Active since Apr 2019
30 Apr 2019, 20:07
Cheesed of with bad service from Steers, steer away from them
Ordered a combo meal from Steers Plattekloof as I stay about 1.2 km from them. The lady that took my order said it would take 10minutes, thought thats a bit quick, after an hour STILL NO FOOD, phoned them and said they would deliver soon, told them to cancel it and last time I ever use Steers again.
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Steers's replyOfficial
14 May 2019, 10:03Hi Selwyn
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
Kind Regards,
The Steers Team
Customer Care Line: ***
Steers's reply14 May 2019, 10:03
Official
Hi Selwyn
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
Kind Regards,
The Steers Team
Customer Care Line: ***