LT
Legasa T
1 reviews | Active since Aug 2013
28 Nov 2015, 17:04
Cashier sincerely apologised after making a mistak
I went to Steers with my partner to buy food. The cashier made a mistake with one of our orders and we only noticed when in the car that the order was not complete. I lovde the way she sincerely apologised and sorted our order. Her customer care deserves commendation. It is because of her attitude that I didn't complain about my wasted time while waiting for the incomplete order. Thank you for your kindness and my you be blessed with a bright future.<br> <br> I didn't read her name tag but the recipient said Julia P.
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Steers's replyOfficial
30 Nov 2015, 15:20Hello legatim101,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Groblersdal (Sasol) branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Groblersdal (Sasol) branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply30 Nov 2015, 15:20
Official
Hello legatim101,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Groblersdal (Sasol) branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Groblersdal (Sasol) branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care