1 reviews | Active since Sept 2014
Canned or heavily processed cheese "sauce"
This afternoon I bought a large cheesy fries with jalapeños from the Bothasig branch. I was under the impression that it would be a delicious cheese sauce coating the fries. Wrong. It was cringe worthy cheese, looked almost like whipped cream out the can, except hard, off orange and very processed. How can you sell this to your customers? Do you realize that a human being is supposed to digest it? Either change your "sauce" or remove it from the menu, otherwise you'll be losing tons of customers
Thank you very much for taking the time to report your experience with our Bothasig branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Customer Care Line: ***
Thank you very much for taking the time to report your experience with our Bothasig branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Customer Care Line: ***