kP
keletso P
1 reviews | Active since May 2015
13 Jun 2015, 13:14
Busisiwe's Terrible service and attitude.
I ordered caramel cone ice cream from Busisiwe . A white lady ordered plain cone ice cream AFTER me. Busisiwe then decided to make the white lady's ice cream order BEFORE mine and only made my order after hers.when I confronted her she gave me attitude. I then spoke to her manager Andries. While Andries was talking to her,she did a hand gesture and walked away.she never apologised at all. I have NEVER received such terrible service from a steers before. I'm disappointed and feel insulted. <br> Regards Keletso *** <br>
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Steers's replyOfficial
15 Jun 2015, 08:36Hello phetlhu,
Thank you very much for taking the time to report your experience with our Montana Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Montana Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply15 Jun 2015, 08:36
Official
Hello phetlhu,
Thank you very much for taking the time to report your experience with our Montana Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Montana Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care