1 reviews | Active since Aug 2015
Burnt Food , Raw Ribs,Bad Attitude
Yesterday my Fiance , Bought Rib King For Dinner apon Arrival at home , The ribs were burnt on the sides and raw in the middle , She Decided to go Back to Forest Hill (Another Cost) to tell them their food is not right , The Manager says its not his problem the dont cook the food they warm it , the Ribs are already Grilled . Instead of Apologizing like a Professional he just say "Entlek Sorry"
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***