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mishka M
1 reviews | Active since Jun 2015
24 Jun 2015, 18:29
BURNT CHICKEN
we ordered 2 wacky Wednesday meals a king steers meal as well as a chicken burger meal and all of the above was burnt after waiting 45 minutes for the food then to top it off the food was cold, this meal was ordered in the month of ramadaan so what a put off this was.. very disappointed and upset by this.. was order number 18 still.. if once piece of chicken was burnt i would've let it go but not all of my meals thats just pathetic.
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Steers's replyOfficial
26 Jun 2015, 11:52Hello Mishka mcleen,
Thank you very much for taking the time to report your experience with our Wetsgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Wetsgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Best regards,
Steers's reply26 Jun 2015, 11:52
Official
Hello Mishka mcleen,
Thank you very much for taking the time to report your experience with our Wetsgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Wetsgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Best regards,