kM
karabo M
1 reviews | Active since Nov 2015
30 Nov 2015, 22:03
burned steak with small tomatoes...is that a Hero?
I went to Steers in Protea Glen Mall on 30/11/2015. Ordered the steak Hero, my order number was no.261. Firstly what I wanted was out of stock, i then opted for the Steak Hero. The lettuce was dried out, the steak was burned and hard to chew, the tomatoes was so small, sitting at the ends of the roll, and the roll itself was very thin. I'm not happy with the product. I took pictures of the roll, if you need proof
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Steers's replyOfficial
01 Dec 2015, 08:15Hello ngwanuza30,
Thank you very much for taking the time to report your experience with our Protea Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Protea Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply01 Dec 2015, 08:15
Official
Hello ngwanuza30,
Thank you very much for taking the time to report your experience with our Protea Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Protea Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care