RP
Rowan P
1 reviews | Active since Dec 2015
30 Dec 2015, 10:59
Burgers Consistently Served Under-cooked.
Last week I ordered 2 Wacky Wednesday's (4 burgers). All four burgers were under-cooked. <br> <br> And this is not the first time. Prior to this- I ordered a rib burger And to my horror- it was bright pink on the inside!!<br> <br> Even worse because it's pork. Please train/reprimand your staff, they are letting the franchise down by not grilling the burgers thoroughly. -This is not an isolated incident-<br> <br> None of these burgers are supposed to be served rare- or even medium-rare. This is a health-code violation.
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Steers's replyOfficial
04 Jan 2016, 12:53Hello The Disgruntled,
Thank you very much for taking the time to report your experience with our Liberty Mall Pietermarit... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Liberty Mall Pietermarit... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care: 0861 DPIZZA (374992)
Steers's reply04 Jan 2016, 12:53
Official
Hello The Disgruntled,
Thank you very much for taking the time to report your experience with our Liberty Mall Pietermarit... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Liberty Mall Pietermarit... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care: 0861 DPIZZA (374992)