DR
Danolene R

1 reviews | Active since Oct 2016

12 Oct 2016, 20:10

Burger patty tastes of chlorine

<p>Really upset with the service from Steers. Bought a Wacky Wednesday last on the 5th of October and it tasted like chlorine. So I posted a review on Hello Peter that evening, got a call on the 7th from the branch in question got told that the manager was not there for me to get my refund and was told I'd get a call back on the morning of the 8th... till today I'm still waiting... Think Steers has really gone downhill these days... Won't be purchasing anymore Steers in the future</p>

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Replies (1)
Steers
Steers's reply13 Oct 2016, 11:38
Official

Thank you very much for taking the time to report your experience at our Greenstone Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers

Customer Care: 0860 Steers (225587)