LM
Lindile M
1 reviews | Active since Apr 2015
02 Nov 2015, 18:30
Burger only had a patty and tomato
I ordered a steers burger meal and when I was just about to eat the burger I noticed its not the normal steers burger I'm used to so I opened it only to find a cold patty and tomato and no other contents in the burger so I returned it and the waiters/cashiers said thats how it comes so I told them I know how a steers burger is like asked them to look at they own advertising board thats when they attempted to add those contents and its not the first this happens, people should open the burger first before eating cause they might be cheated, poor services I recieved today.
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Steers's replyOfficial
03 Nov 2015, 10:12Hello lindilethabo,
Thank you very much for taking the time to report your experience with our Sandton City Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Sandton City Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply03 Nov 2015, 10:12
Official
Hello lindilethabo,
Thank you very much for taking the time to report your experience with our Sandton City Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Sandton City Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care