PL
Palesa L

1 reviews | Active since Oct 2013

01 Mar 2016, 13:41

Burger not as described

geez what is wrong with steers sandton. I work down the road from there so keep going there. first time I ordered prince burger combo, and the fries were really little, I then went back another day for the same order, they gave me the wrong order , it was a tiny burger (like wacky Wednesday type burger). Today I went again for the prince burger, gees, the burger did not have cheese, it had a tiny slice of tomato (barely there) and tiny lettuce hiding in the back. Why do you prices keep going up if you server such shocking food. You must consult steers Fourways mall to check what the prince burger looks like, it's filling. I feel ******, like seriously. I even took a picture just in case you want to dispute this.

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Replies (1)
Steers
Steers's reply02 Mar 2016, 10:30
Official
Hello Pale5a,

Thank you very much for taking the time to report your experience with our Sandton city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care

Best regards,