kS
katrisha S

1 reviews | Active since Jan 2016

23 Jan 2016, 19:21

BUN WAS MIFF

i just ordered a meal from steers and the bun that the burger was on was old. there was a big green spot underneath the bun. of i didnt lift it up i would have never known. watch what you eat at this place. the manager just gave my money and wanted to know if i wanted another burger as if i would trust the food here again. said he was sorry and the just got here 5min ago as if that was my problem!

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Replies (1)
Steers
Steers's reply27 Jan 2016, 11:23
Official
Hello Katrisha1,

Thank you very much for taking the time to report your experience with our grand west cape town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care

Best regards,