WL
Wade L

1 reviews | Active since Feb 2013

28 Sept 2016, 10:33

Build your own burger

<p>We orderd 2 of the new build your own burgers last night.</p> <p>After ordering I already felt ********** after comparing the price of a king steer to the buger I had just built.</p> <p> </p> <p>Then when we got home they got the order so wrong it wasnt even funny, they left off topping and suaces and even the extra I paid for.</p> <p> </p> <p>I feel ********** and cheeted and want it taken care of</p>

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Replies (1)
Steers
Steers's reply01 Oct 2016, 09:31
Official

Thank you very much for taking the time to report your experience with our Hartenbos branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers

Customer Care: 0860 Steers (225587)