1 reviews | Active since Feb 2012
bought Chocolate Milk shake which tasted like ordinary Vanilla ice cream
I sent someone to buy two Chocolate milk shake and the guy came back with the two shake but i was so doughtfull as they looked so lite, we took a sip with my friend but it didnt taste right thought that it was our taste buds of which it was not. the shake tasted like your normal vanilla ice cream with just a dash of chocolate which i could not taste it and to think of the fact that i have paid for it and not get what i have paid for is not exceptional. People need to know what they are buying for as we work for the money , Steers Southgate mall gave me a bad experience which i will not except nor let my loved ones go to. Thank you for the Vanilla Shake bad bad bad
Thank you very much for taking the time to report your experience with our Southgate branch. . A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Thank you very much for taking the time to report your experience with our Southgate branch. . A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***