Blue Rare Chicken burger with Service just as under par!
<p>17:40-> ordered: 1 x qtr chicken + chips & 1 x Prince chicken burger + chips (Paid online)</p> <p>18:45-> Delivery comes, won't give me delivery until I pay! Convinced the delivery guy that I have paid already.</p> <p>18:50-> Check bag: 1 x qtr chicken + chips & 1 x Prince chicken burger. NO CHIPS! (PS. no spices, no sauces, no serviettes, NOTHING else in bag) Called and they said they will send chips "asap"</p> <p>19:00-> after heating burger in Microwave, take a bite and it is SUPER EXTRA BLUE RARE CHICKEN!</p> <p>19:05-> call back, the lady claims she is manager, explain story to her and then suddenly she isn't the manager. will call back in 12mins.</p> <p>19:20-> got call back, they will send the whole order to us asap.</p> <p>19:55-> recieved: 1 x qtr chicken + chips & 1 x Prince chicken burger (again no chips)</p> <p>When the delivery guy came second time I gave him the raw burger to give to his manager and we never heard anything back!</p> <p>To top it all off, I was sick and needed food so that I can take my anti-biotics, I finally had supper 2H20 after I ordered!</p> <p>Very very dissappointed!</p> <p> </p> <p> </p>
Thank you very much for taking the time to report your experience with our Commercial Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Commercial Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
