QM
Quinton M
1 reviews | Active since Jan 2019
28 Jan 2019, 23:02
BEYOND TERRIBLE SERVICE FROM STEERS
Had a ****** TERRIBLE experience at steers in braamfontein, the service was just utter ******* had to wait 30 minutes in the line to place an order then had to wait another ****** 45 minutes while people who came after us were being handed their orders, only to be told that there wasn't any damn ice-cream for a milkshake, firstly who on Gods green earth gives you the milkshake AFTER the order...oh ****** steers of course, your service and staff are just useless, USELESS, how hard is it to make 4 damn panda meals and milkshakes? tell me. How hard is it?
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Steers's replyOfficial
09 Mar 2019, 13:09Hi Quinton
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Steers's reply09 Mar 2019, 13:09
Official
Hi Quinton
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***