LM
Lerato M
1 reviews | Active since Sept 2013
12 Jan 2016, 14:22
Beef Patty was rare.
I bought a Prince burger meal and while I was eating my burger, I saw the patty in a pink color. I sliced it in half and my meal was ruined. It has given me an upset stomach. I couldn't go back because my lunch break was over, this wasn't the first time it happened. A few months ago, I had the Wacky Wednesday burger and I had a really bad diarrhoea. It's been 3 months since I haven't had Steers and this happens. I'm not happy about the service and their products. One could get really sick by eating rare meat.
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Steers's replyOfficial
13 Jan 2016, 09:45Hello LeratoLira,
Thank you very much for taking the time to report your experience with our Lynnwood, Pretoria branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Lynnwood, Pretoria branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply13 Jan 2016, 09:45
Official
Hello LeratoLira,
Thank you very much for taking the time to report your experience with our Lynnwood, Pretoria branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Lynnwood, Pretoria branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care