Bad,*********** customer service- Steers Albermarle
Bad Service ever, ***********- I've ordered wacky Wednesday since 9:20 the guy said food will take 15-20 left my contact numbers both landline and cellphone, up until I phoned them at 11:20 to find out are they still coming or not , and the guy is telling me they have misplaced my contact number , my question so now I will have to wait another 1hour for food ,I mean really Steers please make sure your staff knows customer service.
Not happy at all not even impressed of the service .
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***