JB
Jaco B
1 reviews | Active since Feb 2012
08 Feb 2016, 16:32
Bad to Good!
On Thursday the 4th of February we were contacted regarding my complaint about a late delivery for the previous day.<br> <br> Martin (Branch owner) offered us a complimentary order which we took up.<br> <br> On Friday the 5th of February we were contacted and we ordered the same as the original order and was told delivery would take take place in 40 minutes time.<br> The order was delivered after 35 minutes.<br> <br> As usual the food was superb in true Steers style.<br> <br> Thanks to Martin an Staff to go the extra mile!<br> <br> de Beers
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Steers's replyOfficial
10 Feb 2016, 13:17Hello Asjassi,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Rustenburg Square branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Rustenburg Square branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply10 Feb 2016, 13:17
Official
Hello Asjassi,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Rustenburg Square branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Rustenburg Square branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,