1 reviews | Active since Aug 2013

16 Aug 2017, 09:56

Bad Telephonic Service

I called Steers Westonaria on 16 August at 09:38AM to make an order. Before completing my order, I was told to hold on and the phone call that I made was never attended to until I hung up 10 minutes later. Very bad service.

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Replies (1)
Steers
Steers's reply06 Sept 2017, 15:14
Official

Thank you very much for taking the time to report your experience with our Westonaria branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.


Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.


Kind Regards,

The Steers Team

Best regards,