1 reviews | Active since Mar 2018
steers at Point road in Durban has decreased their services to a very low rate. The manager Xolela Nkuku flirts with customers and is dating his colleague Sihle Mbele. When they work the same shift us customers get affected because there a very bad service. Sihle frowns at females customers and Xolela is not afraid of grabing her ass in frontof customers. It is rumoured that Xolela has a pregnanted a girl who he told to abort the child and wants nothing to do with the child. Other female staffs are okay but they should be trained on how to answer the phone. Sihle should really attend cutomer management workshop. I believe the Senior manager and owner will attend the matter ASAP as female customers are intimidated by Sihle Mbele and they will definetely eat glasses instead of burgers.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.