Bad Service Steers Lenasia soutn

bad bad bad service and ***********, I placed an order via the app time was 14:38 to day order was not delivered until I called them several times, and they keep on dropping my calls. finally the order arrived 5 hours later, at the time I had sorted myself all I wanted was a refund. the driver called the store manager who just left the phone hanging when I told him I was refund. we tried calling again now he did not answer. bad Service from Steers Lenasia South. am still waiting for my refund I want my money!!!