EJ
Eileen J
1 reviews | Active since May 2015
28 May 2015, 10:10
bad service so disgusted
On the 16th may 2015 @ 19:45 I purchased 1 steers burger and chips and one burger , when I gt home and opened up the burger I found that the garnish there on (the tomato) was the bottom section if it that was so wrinkled already that left no doubt as to how old it was, and the Chips was cold and tasteless.I approached the manager, he insisted on me taking something else, he then offered me a pizza in its place and I haven't heard from him since. I'm am utterly disgusted by this total disregard for the customer.
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Steers's replyOfficial
29 May 2015, 09:53Hello sheeba,
Thank you very much for taking the time to report your experience with our brackenfell branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our brackenfell branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply29 May 2015, 09:53
Official
Hello sheeba,
Thank you very much for taking the time to report your experience with our brackenfell branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our brackenfell branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care