BAD SERVICE NO COMMUNICATION

06/05/2020 I PLACED AN ORDER ONLINE AT 14;00 AND I RECEIVED AN EMAIL AND SMS TO CONFIRM THAT THE ORDER HAS BEEN PLACED. ALMOST 2 HOURS LATER AM STILL WAITING FOR THE ORDER AND I TRIED TO CALL THE NUMBER PROVIDED BUT ITS BEEN SAYING HIGH CALL VOLUMES. THIS IS BAD SERVICE INDEED AND I DONT EVEN HAVE AN OPTION TO TRACK THE ORDER..YOU SHOULD HAVE REMAINED CLOSED COZ WE ARE NOT SERVED